Trust & Safety

Our commitment to a safe marketplace for everyone.

Verified Vendors

Every vendor listing is reviewed by our team before going live. We verify business names, categories, and contact information. Vendors who claim their business via invite token are marked as "Verified" with a badge.

Review System

Customers can leave reviews based on their actual experience. Reviews include a star rating and written feedback. We monitor reviews for authenticity and remove fraudulent ones.

Reporting Abuse

If you encounter a fraudulent listing, inappropriate content, or a bad actor, report it immediately to support@findmybites.com. We investigate all reports within 24 hours and take action including listing removal and account bans.

Safe Communication

All vendor-customer communication happens via WhatsApp directly — we don't store messages. Vendors' phone numbers are only shown on their public listing for booking purposes.

Data Protection

We use Supabase (PostgreSQL) with Row Level Security. Authentication is via Google OAuth — we never store passwords. Customer enquiry data is only shared with the specific vendor contacted. Read our Privacy Policy.

Zero Tolerance

We have zero tolerance for:

  • Fake or misleading listings
  • Scams or fraudulent payment requests
  • Harassment or abusive behavior
  • Impersonation of other businesses

Violators are permanently banned from the platform.